In this edition we discuss the idea that some vendors believe they will get more exposure from a larger agency. Karen Lister explains the structure on Realestate.com.au and Domain and how all agencys are on a level playing field. Karen believes that so much depends on the simple things such as agents returning phone calls, following up and the hunger they have for the listing and sale. All Umi relaestate listings go on line as Premier Properties which means they are at the top of the first page with larger photos and greater online presence. Umi absorb these costs while other agents pass them on to the vendors.